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| 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 256 257 258 259 260 261 262 263 264 265 266 267 268 269 270 271 272 273 274 275 276 277 278 279 280 281 282 283 284 285 286 287 288 289 290 291 292 293 294 295 296 297 298 299 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 | 3x | // accessibility.ts — GENERATED from docs/site-text/. Do not hand-edit.
// Regenerate with scripts/build-legal-content.py when counsel revises copy.
import type {LegalDocument} from './types';
export const accessibility: LegalDocument = {
"slug": "accessibility",
"title": "Accessibility Statement",
"version": "1.0",
"effectiveDate": "July 7, 2026",
"lastUpdated": "July 7, 2026",
"blocks": [
{
"type": "heading",
"level": 1,
"text": "1. PURPOSE AND SCOPE"
},
{
"type": "heading",
"level": 2,
"text": "1.1 Purpose of this Statement"
},
{
"type": "p",
"text": "Flow State Capital LLC (\"FlowState,\" \"Company,\" \"we,\" \"us,\" or \"our\") is committed to making its website, digital properties, and user-facing online content accessible and usable by the broadest reasonable audience, including individuals with disabilities."
},
{
"type": "p",
"text": "This Accessibility Statement describes FlowState's commitment to digital accessibility, the standards we seek to follow, the process we use to improve accessibility over time, how users may provide accessibility-related feedback, and how users may request alternative access methods when digital content or functionality is not accessible."
},
{
"type": "heading",
"level": 2,
"text": "1.2 Scope"
},
{
"type": "p",
"text": "This Statement is intended to apply to FlowState's public-facing website located at flowstatecapital.ai and any other digital property expressly identified by FlowState as being covered by this Statement."
},
{
"type": "p",
"text": "Certain services, features, tools, applications, forms, account portals, payment workflows, banking partner interfaces, identity verification tools, electronic signature tools, and other digital services may be provided by third parties. Accessibility of those third-party services may be subject to the third party's own accessibility practices, standards, and support processes."
},
{
"type": "heading",
"level": 1,
"text": "2. ACCESSIBILITY COMMITMENT"
},
{
"type": "heading",
"level": 2,
"text": "2.1 Commitment to Accessible Digital Experiences"
},
{
"type": "p",
"text": "FlowState seeks to provide a digital experience that is accessible, usable, and inclusive for individuals with a range of abilities and assistive technologies. We recognize that accessibility is an ongoing process that requires continuing attention as our website, platform, content, technology, and services evolve."
},
{
"type": "p",
"text": "FlowState's accessibility objectives include making reasonable efforts to ensure that covered digital content and functionality are:"
},
{
"type": "ul",
"items": [
"perceivable, so users can access information through available senses or assistive technologies;",
"operable, so users can navigate and interact with digital functionality;",
"understandable, so content and instructions are reasonably clear and predictable; and",
"robust, so content is compatible with commonly used browsers and assistive technologies where reasonably feasible."
]
},
{
"type": "heading",
"level": 2,
"text": "2.2 Inclusive Access to Financial Technology Information"
},
{
"type": "p",
"text": "Because FlowState may provide business treasury information, onboarding workflows, educational content, financial technology tools, and access to partner financial services, we recognize the importance of making information and digital interactions reasonably accessible to qualified business users, authorized representatives, prospective customers, and other website visitors."
},
{
"type": "p",
"text": "FlowState does not intend for disability-related barriers to prevent users from learning about FlowState, contacting FlowState, requesting information, completing available digital forms, or accessing available business services where eligibility and applicable legal requirements are otherwise satisfied."
},
{
"type": "heading",
"level": 1,
"text": "3. STANDARDS AND GUIDELINES"
},
{
"type": "heading",
"level": 2,
"text": "3.1 WCAG Commitment"
},
{
"type": "p",
"text": "FlowState seeks to align its covered digital properties with generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) published by the World Wide Web Consortium (W3C), as such standards may be applicable, practical, and appropriate for FlowState's website, platform, and business operations."
},
{
"type": "p",
"text": "FlowState's current accessibility goal is to work toward substantial conformance with WCAG 2.1 Level AA or a substantially equivalent standard, subject to legal review, technical feasibility, third-party dependencies, legacy content, security requirements, regulatory requirements, and reasonable implementation timelines."
},
{
"type": "heading",
"level": 2,
"text": "3.2 Accessibility Considerations"
},
{
"type": "p",
"text": "FlowState's accessibility efforts may include reasonable attention to:"
},
{
"type": "ul",
"items": [
"clear page structure and heading hierarchy;",
"keyboard navigation where applicable;",
"readable text and adequate contrast;",
"meaningful link text and button labels;",
"alternative text for meaningful images;",
"accessible forms, labels, and error messages;",
"screen reader compatibility;",
"consistent navigation;",
"content that can be enlarged or viewed on different screen sizes;",
"avoidance of unnecessary motion or flashing content;",
"accessible document practices where reasonably feasible; and",
"reasonable compatibility with current versions of commonly used browsers and assistive technologies."
]
},
{
"type": "heading",
"level": 1,
"text": "4. ONGOING IMPROVEMENTS"
},
{
"type": "heading",
"level": 2,
"text": "4.1 Continuous Improvement Process"
},
{
"type": "p",
"text": "FlowState views accessibility as an ongoing effort rather than a one-time project. As our website, digital content, customer workflows, and technology platform evolve, we expect to continue reviewing and improving accessibility where reasonably feasible."
},
{
"type": "p",
"text": "FlowState's accessibility improvement process may include:"
},
{
"type": "ul",
"items": [
"periodic internal reviews of website content and key user flows;",
"consideration of accessibility during website design and development;",
"review of new digital features for potential accessibility impact;",
"updates to templates, forms, navigation, and user interface elements;",
"coordination with vendors and technology providers regarding accessibility-related issues;",
"prioritization of accessibility issues that affect core information, contact methods, onboarding, and account-related functionality;",
"training or guidance for personnel involved in website content or customer communications; and",
"documentation and tracking of reported accessibility concerns."
]
},
{
"type": "heading",
"level": 2,
"text": "4.2 Prioritization of Accessibility Improvements"
},
{
"type": "p",
"text": "When accessibility issues are identified, FlowState may prioritize remediation based on factors such as severity, user impact, frequency of use, legal requirements, technical feasibility, security considerations, operational impact, third-party dependencies, and business-critical functionality."
},
{
"type": "p",
"text": "FlowState may not be able to resolve every accessibility concern immediately, but we intend to evaluate reported concerns in good faith and address them in a reasonable manner based on the circumstances."
},
{
"type": "heading",
"level": 2,
"text": "4.3 Accessible Documents and Communications"
},
{
"type": "p",
"text": "FlowState may make documents, disclosures, forms, reports, educational materials, and other content available through its website or platform. Where reasonably feasible, FlowState may seek to provide documents in formats that support accessibility, including searchable text, clear headings, descriptive links, and readable formatting."
},
{
"type": "p",
"text": "Some documents may be provided in PDF, Word, spreadsheet, image, scanned, or third-party formats. If a document is not accessible to you, you may contact FlowState using the feedback process below to request assistance or an alternative access method."
},
{
"type": "heading",
"level": 1,
"text": "5. FEEDBACK PROCESS"
},
{
"type": "heading",
"level": 2,
"text": "5.1 How to Provide Feedback"
},
{
"type": "p",
"text": "FlowState welcomes feedback regarding the accessibility of its covered digital properties. If you experience difficulty accessing content, using a feature, navigating the website, completing a form, viewing a document, or using an assistive technology with FlowState's digital content, you may contact FlowState using the contact information below."
},
{
"type": "p",
"text": "When submitting accessibility feedback, please include, to the extent available:"
},
{
"type": "ul",
"items": [
"the page URL, document name, or feature where the issue occurred;",
"a description of the accessibility issue;",
"the device, browser, and operating system used;",
"the assistive technology used, if any;",
"the date and approximate time the issue occurred;",
"your preferred contact method;",
"the alternative format or assistance requested, if applicable; and",
"any other information that may help FlowState understand and evaluate the issue."
]
},
{
"type": "heading",
"level": 2,
"text": "5.2 Response to Feedback"
},
{
"type": "p",
"text": "FlowState intends to review accessibility feedback in good faith and respond in a reasonable manner. Depending on the nature of the request, FlowState may ask for additional information to better understand the issue or identify a reasonable alternative access method."
},
{
"type": "p",
"text": "FlowState's response may include one or more of the following:"
},
{
"type": "ul",
"items": [
"providing information in an alternative format;",
"assisting the user through another communication channel;",
"explaining available workarounds;",
"referring the issue to a technology vendor or third-party provider;",
"prioritizing a technical fix;",
"documenting the issue for future remediation;",
"requesting additional details needed to evaluate the concern; or",
"taking other action that FlowState determines is reasonable under the circumstances."
]
},
{
"type": "heading",
"level": 1,
"text": "6. ALTERNATIVE ACCESS METHODS"
},
{
"type": "heading",
"level": 2,
"text": "6.1 Requests for Assistance"
},
{
"type": "p",
"text": "If you are unable to access information, submit a request, complete a form, view a document, or use a feature on FlowState's website or platform because of an accessibility barrier, you may request assistance or an alternative access method."
},
{
"type": "p",
"text": "Alternative access methods may include, where reasonably available and appropriate:"
},
{
"type": "ul",
"items": [
"telephone assistance;",
"email support;",
"providing information in an alternative digital format;",
"providing a readable copy of a document;",
"assistance completing an online form;",
"manual intake or document submission through an alternative channel;",
"scheduling a support call;",
"using a different communication method; or",
"other reasonable assistance based on the nature of the request and applicable legal, security, privacy, and compliance requirements."
]
},
{
"type": "heading",
"level": 2,
"text": "6.2 Security, Privacy, and Compliance Limitations"
},
{
"type": "p",
"text": "FlowState may need to verify identity, authority, business relationship, or authorization before providing certain information or assistance through an alternative access method. Some information and workflows may involve sensitive financial, personal, business, banking, lending, compliance, or security information."
},
{
"type": "p",
"text": "Alternative access methods must be consistent with applicable privacy, security, anti-fraud, anti-money laundering, sanctions, banking partner, and legal requirements. FlowState may decline or modify an alternative access request if the request would create unreasonable legal, security, privacy, regulatory, operational, or fraud risk."
},
{
"type": "heading",
"level": 1,
"text": "7. THIRD-PARTY CONTENT AND INTEGRATIONS"
},
{
"type": "p",
"text": "FlowState's website and platform may include links to, integrations with, embedded content from, or services provided by third parties, including banking partners, financial institutions, identity verification providers, payment processors, electronic signature providers, analytics providers, customer relationship management systems, scheduling tools, video providers, document platforms, and other technology vendors."
},
{
"type": "p",
"text": "FlowState does not control all third-party websites, tools, applications, documents, or digital content. While FlowState may seek to work with vendors that support accessibility, third-party content and functionality may not fully conform to FlowState's accessibility objectives. Users experiencing difficulty with a third-party tool or integration may contact FlowState, and FlowState may attempt to provide assistance or refer the issue to the relevant third party where appropriate."
},
{
"type": "heading",
"level": 1,
"text": "8. LIMITATIONS AND ONGOING REVIEW"
},
{
"type": "p",
"text": "Despite FlowState's efforts, accessibility issues may occur. Digital accessibility may be affected by legacy content, third-party systems, user device settings, assistive technology variations, browser differences, security requirements, regulatory requirements, PDF or document format limitations, and evolving technical standards."
},
{
"type": "p",
"text": "This Statement does not guarantee that every page, feature, document, workflow, or third-party integration will be fully accessible at all times. FlowState intends to evaluate accessibility issues in good faith and to continue improving covered digital properties over time."
},
{
"type": "heading",
"level": 1,
"text": "9. CONTACT INFORMATION"
},
{
"type": "p",
"text": "Accessibility-related feedback, questions, or requests for alternative access methods may be directed to:"
},
{
"type": "p",
"text": "Flow State Capital LLC\nAttn: Privacy / Legal Department\n383 W Lakeview Rd\nLindon UT 84042\nadmin@flowstatecapital.ai\nflowstatecapital.ai"
},
{
"type": "p",
"text": "Please include enough information for FlowState to understand the issue and respond to your request. FlowState may update this contact information from time to time by posting revised information on its website or in this Statement."
}
]
};
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