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// Regenerate with scripts/build-legal-content.py when counsel revises copy.
import type {LegalDocument} from './types';
export const riskDisclosure: LegalDocument = {
"slug": "risk-disclosure",
"title": "Risk Disclosure Statement",
"version": "1.0",
"effectiveDate": "July 7, 2026",
"lastUpdated": "July 7, 2026",
"blocks": [
{
"type": "heading",
"level": 1,
"text": "1. PURPOSE AND SCOPE"
},
{
"type": "heading",
"level": 2,
"text": "1.1 Purpose of this Risk Disclosure"
},
{
"type": "p",
"text": "This Risk Disclosure Statement is intended to provide Business Customers, prospective customers, Authorized Users, website visitors, and other stakeholders with a high-level institutional disclosure regarding selected risks associated with accessing or using FlowState’s website, platform, treasury-related tools, business-purpose liquidity workflows, financial technology services, partner banking access, informational content, and related services."
},
{
"type": "p",
"text": "This document is not intended to identify every possible risk. The risks described are not exhaustive, may overlap, and may be affected by facts, circumstances, laws, market conditions, partner requirements, product design, customer behavior, third-party performance, and operational developments. Additional risks may apply under separate agreements, product-specific disclosures, partner financial institution agreements, loan documents, account agreements, and other materials."
},
{
"type": "heading",
"level": 2,
"text": "1.2 Relationship to Other Documents"
},
{
"type": "p",
"text": "This Risk Disclosure Statement should be read together with FlowState’s Terms of Use, Privacy Policy, Cookie Policy, Financial Services Disclaimer, Banking Partner Disclosure, Security and Data Protection Statement, Accessibility Statement, Electronic Communications Consent, product-specific agreements, service schedules, fee schedules, and any agreements or disclosures provided by Banking Partners, Partner Financial Institutions, lenders, custodians, payment processors, data providers, or other Third-Party Providers."
},
{
"type": "p",
"text": "If there is a conflict between this Risk Disclosure Statement and a definitive Product Agreement, the Product Agreement will control solely with respect to the specific product, service, account, transaction, or relationship covered by that Product Agreement."
},
{
"type": "heading",
"level": 1,
"text": "2. IMPORTANT GENERAL DISCLOSURES"
},
{
"type": "heading",
"level": 2,
"text": "2.1 FlowState’s Role"
},
{
"type": "p",
"text": "Unless expressly stated otherwise in a final, legally approved disclosure or Product Agreement, FlowState is a financial technology and business treasury platform. FlowState may provide technology, educational content, administrative tools, document collection workflows, business-purpose liquidity tools, and access to services made available through Banking Partners, Partner Financial Institutions, lenders, custodians, payment processors, compliance vendors, and other Third-Party Providers."
},
{
"type": "p",
"text": "FlowState is not a bank, depository institution, FDIC-insured institution, credit union, broker-dealer, registered investment adviser, law firm, accounting firm, tax advisor, or fiduciary unless expressly stated otherwise in a legally approved disclosure or agreement."
},
{
"type": "heading",
"level": 2,
"text": "2.2 No Elimination of Risk"
},
{
"type": "p",
"text": "Use of the Platform or Services does not eliminate financial, business, credit, operational, technology, market, liquidity, legal, tax, regulatory, cybersecurity, counterparty, or other risks. Treasury management tools, liquidity planning, collateral analysis, partner banking access, and business-purpose lending workflows may help organize information and support decision-making, but they do not guarantee any outcome."
},
{
"type": "heading",
"level": 2,
"text": "2.3 No Professional Advice"
},
{
"type": "p",
"text": "FlowState does not provide legal, tax, accounting, investment, regulatory, valuation, insurance, fiduciary, or professional advice unless expressly agreed in writing and legally permitted. Business Customers should consult their own advisors before relying on any information, entering into any transaction, opening any account, borrowing money, pledging collateral, investing funds, or making treasury, financing, or business decisions."
},
{
"type": "heading",
"level": 2,
"text": "2.4 Forward-Looking and Illustrative Information"
},
{
"type": "p",
"text": "Any examples, models, projections, illustrations, borrowing-capacity estimates, liquidity scenarios, rate examples, treasury examples, or performance-related references are informational only. They may rely on assumptions, user-provided data, third-party data, or conditions that may change. Actual results may differ materially."
},
{
"type": "heading",
"level": 1,
"text": "3. BUSINESS RISK"
},
{
"type": "heading",
"level": 2,
"text": "3.1 Customer Business Risk"
},
{
"type": "p",
"text": "Business Customers remain responsible for their own business decisions, capital allocation, treasury strategy, liquidity planning, vendor relationships, financing decisions, cash management, compliance obligations, internal controls, and operational execution."
},
{
"type": "p",
"text": "Business conditions may change rapidly due to revenue volatility, customer defaults, vendor disruptions, employee issues, litigation, regulatory developments, macroeconomic conditions, financing constraints, interest rate changes, commodity price changes, market volatility, or other factors. Use of FlowState’s Platform does not protect a Business Customer from adverse business outcomes."
},
{
"type": "heading",
"level": 2,
"text": "3.2 Information and Assumption Risk"
},
{
"type": "p",
"text": "FlowState tools, dashboards, workflows, and analyses may depend on information provided by a Business Customer or third parties. If that information is incomplete, inaccurate, outdated, misleading, delayed, or inconsistent, any resulting output, analysis, eligibility review, liquidity assessment, collateral estimate, or treasury recommendation may be unreliable."
},
{
"type": "p",
"text": "Business Customers are responsible for reviewing information submitted to or displayed by FlowState and for correcting errors promptly."
},
{
"type": "heading",
"level": 2,
"text": "3.3 Implementation Risk"
},
{
"type": "p",
"text": "Treasury, liquidity, lending, account-opening, and operational workflows may require correct implementation by the Business Customer, its personnel, its advisors, and applicable third parties. Even where tools and workflows are available, errors in implementation may lead to operational disruption, rejected transactions, financing delays, payment failures, compliance issues, or financial loss."
},
{
"type": "heading",
"level": 2,
"text": "3.4 Strategic Risk"
},
{
"type": "p",
"text": "Business Customers may use FlowState’s educational materials, treasury tools, or liquidity concepts in connection with strategic decisions. Strategic decisions can be affected by changing assumptions, competitive conditions, capital availability, legal requirements, tax consequences, market conditions, and operational capabilities. FlowState does not guarantee that any strategy will achieve its intended result."
},
{
"type": "heading",
"level": 1,
"text": "4. LIQUIDITY RISK"
},
{
"type": "heading",
"level": 2,
"text": "4.1 General Liquidity Risk"
},
{
"type": "p",
"text": "Liquidity risk is the risk that funds, credit, collateral, or assets may not be available when needed, or may be available only on unfavorable terms. Business Customers may experience liquidity shortfalls even when accounts, credit facilities, or treasury tools are in place."
},
{
"type": "p",
"text": "Available liquidity may be affected by account holds, underwriting decisions, collateral values, borrowing limits, repayment obligations, partner bank policies, transaction delays, fraud reviews, sanctions screening, compliance reviews, market conditions, operational outages, or legal restrictions."
},
{
"type": "heading",
"level": 2,
"text": "4.2 Timing and Settlement Risk"
},
{
"type": "p",
"text": "Funds transfers, ACH transactions, wire transfers, account openings, account closures, loan advances, repayments, collateral releases, and sweep transactions may be delayed, rejected, reversed, returned, or unavailable. Settlement timing may vary based on cut-off times, holidays, bank processing, payment network rules, fraud screening, compliance reviews, third-party system availability, and other factors."
},
{
"type": "heading",
"level": 2,
"text": "4.3 Cash Concentration and Allocation Risk"
},
{
"type": "p",
"text": "A Business Customer may face risks if too much cash is concentrated in a single account, institution, product, currency, jurisdiction, counterparty, or strategy. Diversification, account structuring, sweep programs, deposit placement, or other tools may reduce certain risks but may introduce others, including operational complexity, counterparty exposure, documentation requirements, and settlement timing risk."
},
{
"type": "heading",
"level": 2,
"text": "4.4 Credit Facility Availability Risk"
},
{
"type": "p",
"text": "Any line of credit, business loan, collateralized facility, or other financing arrangement may be subject to underwriting, eligibility, documentation, compliance review, collateral requirements, advance rates, covenants, lender policies, and ongoing monitoring. Availability may be reduced, suspended, terminated, or conditioned. Prequalification, estimates, or preliminary discussions do not constitute a binding credit commitment."
},
{
"type": "heading",
"level": 1,
"text": "5. BANKING PARTNER RISK"
},
{
"type": "heading",
"level": 2,
"text": "5.1 Reliance on Partner Financial Institutions"
},
{
"type": "p",
"text": "Certain services may be provided by Banking Partners, Partner Financial Institutions, lenders, custodians, payment processors, account providers, or other regulated or licensed third parties rather than by FlowState. Access to those services may depend on third-party approval, systems, policies, compliance requirements, fees, documentation, and continued participation."
},
{
"type": "heading",
"level": 2,
"text": "5.2 Partner Approval and Account Risk"
},
{
"type": "p",
"text": "A Banking Partner or Partner Financial Institution may approve, reject, restrict, freeze, close, or condition an account or service based on its own policies, risk assessment, regulatory obligations, legal requirements, documentation review, customer due diligence, suspicious activity concerns, transaction activity, or business judgment. FlowState may not control those decisions."
},
{
"type": "heading",
"level": 2,
"text": "5.3 Deposit Insurance and Custody Risk"
},
{
"type": "p",
"text": "Deposit insurance, custody protection, sweep treatment, account titling, pass-through coverage, and similar protections may depend on the structure of the program, account records, regulatory rules, customer eligibility, partner arrangements, and the terms of applicable agreements. FlowState does not itself provide FDIC insurance or guarantee the availability or sufficiency of any insurance or protection unless expressly stated in a final, legally approved disclosure."
},
{
"type": "heading",
"level": 2,
"text": "5.4 Partner Change or Termination Risk"
},
{
"type": "p",
"text": "Banking Partners, Partner Financial Institutions, and other third parties may modify, suspend, discontinue, or terminate services or relationships. FlowState may add, remove, or replace partners. Such changes may affect account access, product availability, transaction processing, fees, disclosures, customer obligations, or service continuity."
},
{
"type": "heading",
"level": 1,
"text": "6. CREDIT RISK"
},
{
"type": "heading",
"level": 2,
"text": "6.1 Borrower and Repayment Risk"
},
{
"type": "p",
"text": "Business-purpose loans, lines of credit, credit facilities, and other financing arrangements involve credit risk, including the risk that a borrower may be unable or unwilling to repay amounts when due. Borrowers remain responsible for repayment obligations, fees, interest, covenants, collateral obligations, and other duties under definitive loan documents."
},
{
"type": "heading",
"level": 2,
"text": "6.2 Underwriting and Eligibility Risk"
},
{
"type": "p",
"text": "Underwriting decisions may depend on financial condition, collateral, cash flow, credit history, business performance, ownership structure, industry, jurisdiction, documentation, compliance review, and lender policy. A Business Customer may be denied credit or offered less favorable terms than expected."
},
{
"type": "heading",
"level": 2,
"text": "6.3 Collateral Risk"
},
{
"type": "p",
"text": "Collateral values may change. Collateral may be illiquid, difficult to value, subject to liens, subject to title defects, subject to custody or control issues, or affected by market volatility. Lenders may apply haircuts, margin requirements, advance-rate changes, revaluation rights, covenants, default remedies, or liquidation procedures. A decline in collateral value may result in additional collateral requirements, reduced availability, default, or loss of collateral."
},
{
"type": "heading",
"level": 2,
"text": "6.4 Default and Enforcement Risk"
},
{
"type": "p",
"text": "Failure to satisfy repayment obligations, covenants, reporting requirements, collateral requirements, financial tests, or other loan terms may result in default. Default may allow a lender to accelerate obligations, charge default interest, restrict advances, enforce security interests, liquidate collateral, pursue guarantees, recover costs, or exercise other rights and remedies under applicable loan documents and law."
},
{
"type": "heading",
"level": 1,
"text": "7. OPERATIONAL RISK"
},
{
"type": "heading",
"level": 2,
"text": "7.1 Internal Process Risk"
},
{
"type": "p",
"text": "Operational risk includes the risk of loss, delay, disruption, or error arising from processes, personnel, systems, documentation, controls, vendors, communications, or external events. Operational issues may arise at FlowState, Business Customers, Banking Partners, Partner Financial Institutions, payment processors, data providers, vendors, or other third parties."
},
{
"type": "heading",
"level": 2,
"text": "7.2 Human Error and Authorization Risk"
},
{
"type": "p",
"text": "Errors by employees, Authorized Users, administrators, vendors, counterparties, or service providers may result in incorrect information, mistaken instructions, delayed transactions, duplicate payments, misdirected funds, unauthorized access, incorrect account setup, compliance delays, or other losses."
},
{
"type": "p",
"text": "Business Customers are responsible for supervising Authorized Users, maintaining proper approvals, verifying instructions, and implementing internal controls."
},
{
"type": "heading",
"level": 2,
"text": "7.3 Documentation Risk"
},
{
"type": "p",
"text": "Missing, incomplete, inaccurate, outdated, inconsistent, unsigned, unauthorized, or improperly executed documents may delay or prevent account opening, lending approval, treasury services, payment processing, collateral review, underwriting, onboarding, or other services. Legal names, entity authority, ownership, signatures, resolutions, and tax information must be accurate and current."
},
{
"type": "heading",
"level": 2,
"text": "7.4 Communication Risk"
},
{
"type": "p",
"text": "Communications may be delayed, misdirected, intercepted, misunderstood, or not received. Email, text messages, platform notifications, and other electronic communications may be affected by spam filters, incorrect contact information, system outages, security settings, phishing attempts, or user error."
},
{
"type": "heading",
"level": 1,
"text": "8. CYBERSECURITY RISK"
},
{
"type": "heading",
"level": 2,
"text": "8.1 General Cybersecurity Risk"
},
{
"type": "p",
"text": "Cybersecurity threats are persistent and evolving. Risks include phishing, business email compromise, credential theft, ransomware, malware, social engineering, account takeover, data breaches, insider threats, vendor compromise, distributed denial-of-service attacks, software vulnerabilities, and unauthorized access."
},
{
"type": "p",
"text": "No system, process, platform, network, vendor, or security measure can guarantee complete security."
},
{
"type": "heading",
"level": 2,
"text": "8.2 Business Customer Security Responsibilities"
},
{
"type": "p",
"text": "Business Customers are responsible for maintaining secure devices, networks, email systems, user access controls, passwords, multi-factor authentication, internal approval workflows, payment verification procedures, employee training, and incident reporting processes."
},
{
"type": "p",
"text": "Compromised customer systems or credentials may allow unauthorized persons to access information, submit instructions, redirect payments, change account details, or otherwise misuse the Platform."
},
{
"type": "heading",
"level": 2,
"text": "8.3 Fraud and Social Engineering Risk"
},
{
"type": "p",
"text": "Fraudsters may impersonate FlowState, a Banking Partner, an employee, a vendor, a customer, an advisor, or an executive. They may attempt to obtain credentials, induce payments, redirect wires, alter payment instructions, or obtain sensitive information. Business Customers should independently verify payment instructions and report suspicious communications promptly."
},
{
"type": "heading",
"level": 2,
"text": "8.4 Incident Response Risk"
},
{
"type": "p",
"text": "Even where incident response procedures are in place, cybersecurity incidents may not be detected immediately. Investigation, containment, remediation, customer notice, partner coordination, regulatory reporting, and restoration may take time and may not prevent all harm."
},
{
"type": "heading",
"level": 1,
"text": "9. TECHNOLOGY OUTAGES AND SYSTEM RISK"
},
{
"type": "heading",
"level": 2,
"text": "9.1 Platform Availability Risk"
},
{
"type": "p",
"text": "The Website, Platform, dashboards, portals, application workflows, APIs, integrations, reporting tools, communications systems, and related technology may be unavailable, delayed, degraded, or interrupted due to maintenance, updates, system failures, internet outages, cloud service outages, vendor failures, cyberattacks, excessive demand, software defects, hardware failures, or other causes."
},
{
"type": "heading",
"level": 2,
"text": "9.2 Integration and Data Sync Risk"
},
{
"type": "p",
"text": "Integrations with banks, accounting platforms, payroll systems, customer relationship management systems, data providers, identity verification vendors, payment processors, or other third parties may fail, disconnect, provide delayed information, duplicate data, omit data, or display inconsistent information."
},
{
"type": "heading",
"level": 2,
"text": "9.3 Data Accuracy and Display Risk"
},
{
"type": "p",
"text": "Information displayed in dashboards, reports, models, or notifications may be delayed, incomplete, estimated, aggregated, reformatted, or dependent on third-party data. Business Customers should verify critical information directly with source systems, counterparties, account statements, legal documents, and advisors before acting."
},
{
"type": "heading",
"level": 2,
"text": "9.4 Service Modification Risk"
},
{
"type": "p",
"text": "FlowState may update, modify, replace, restrict, suspend, or discontinue Platform features or Services. Changes may affect workflows, data exports, integrations, permissions, reporting, user experience, or availability."
},
{
"type": "heading",
"level": 1,
"text": "10. REGULATORY AND LEGAL RISK"
},
{
"type": "heading",
"level": 2,
"text": "10.1 Regulatory Change Risk"
},
{
"type": "p",
"text": "Financial technology, treasury management, banking, lending, payments, privacy, cybersecurity, data sharing, sanctions, anti-money laundering, commercial finance disclosure, securities, commodities, tax, and consumer protection laws may change. Regulatory changes may affect product availability, fees, disclosures, onboarding, due diligence, data handling, account access, lending terms, transaction processing, and customer obligations."
},
{
"type": "heading",
"level": 2,
"text": "10.2 Licensing and Structural Risk"
},
{
"type": "p",
"text": "FlowState’s services may depend on its regulatory status, exemptions, partner arrangements, affiliate structure, product design, jurisdictional limitations, and licensing analysis. If legal or regulatory requirements change or are interpreted differently, FlowState may need to modify, suspend, limit, or discontinue certain services."
},
{
"type": "heading",
"level": 2,
"text": "10.3 Customer Compliance Risk"
},
{
"type": "p",
"text": "Business Customers are responsible for complying with laws applicable to their own businesses, transactions, accounts, payments, employees, customers, investors, lenders, vendors, data, taxes, securities activities, lending activities, and regulated operations. FlowState’s tools do not ensure customer compliance."
},
{
"type": "heading",
"level": 2,
"text": "10.4 Governmental and Law Enforcement Risk"
},
{
"type": "p",
"text": "Accounts, transactions, funds, data, documents, or activity may be subject to subpoenas, court orders, governmental requests, regulatory examinations, law enforcement inquiries, sanctions actions, tax authority requests, or other legal processes. FlowState and third parties may be required or permitted to disclose information, restrict activity, or take other actions in response."
},
{
"type": "heading",
"level": 1,
"text": "11. MARKET RISK"
},
{
"type": "heading",
"level": 2,
"text": "11.1 General Market Risk"
},
{
"type": "p",
"text": "Market conditions can affect liquidity, credit availability, interest rates, collateral values, commodity prices, currency exchange rates, deposit rates, investment returns, customer demand, and business performance. Market volatility may impair assumptions used in treasury planning, borrowing capacity, collateral analysis, or financial projections."
},
{
"type": "heading",
"level": 2,
"text": "11.2 Asset Value Risk"
},
{
"type": "p",
"text": "Assets used for collateral, liquidity planning, reserve strategy, investment analysis, or business valuation may fluctuate in value. Market prices may be unavailable, unreliable, volatile, or affected by liquidity, concentration, valuation methodology, counterparty demand, regulatory restrictions, or external events."
},
{
"type": "heading",
"level": 2,
"text": "11.3 Currency and Cross-Border Risk"
},
{
"type": "p",
"text": "Business Customers with international operations, foreign accounts, cross-border payments, foreign currency exposure, foreign counterparties, or international assets may face exchange-rate volatility, settlement risk, sanctions risk, tax risk, capital controls, legal uncertainty, documentation requirements, and local banking limitations."
},
{
"type": "heading",
"level": 2,
"text": "11.4 No Market Protection"
},
{
"type": "p",
"text": "FlowState does not guarantee protection from market losses, adverse price movements, currency fluctuations, collateral declines, rising rates, falling yields, or unfavorable business conditions."
},
{
"type": "heading",
"level": 1,
"text": "12. INTEREST RATE RISK"
},
{
"type": "heading",
"level": 2,
"text": "12.1 Rate Volatility"
},
{
"type": "p",
"text": "Interest rates may change due to central bank policy, market conditions, inflation, credit spreads, liquidity conditions, partner financial institution policies, lender policies, and other factors. Changes in interest rates may affect deposit yields, borrowing costs, loan payments, collateral values, treasury returns, and business cash flow."
},
{
"type": "heading",
"level": 2,
"text": "12.2 Borrowing Cost Risk"
},
{
"type": "p",
"text": "Variable-rate loans, credit facilities, floating-rate products, renewal terms, or repricing mechanisms may increase borrowing costs. Higher rates may reduce liquidity, increase debt service, affect covenant compliance, and impair business performance."
},
{
"type": "heading",
"level": 2,
"text": "12.3 Yield and Deposit Rate Risk"
},
{
"type": "p",
"text": "Deposit yields, sweep yields, money market rates, and other cash management rates may change without notice and may decrease. Expected yield, if any, is not guaranteed unless expressly stated in a definitive agreement with the applicable provider."
},
{
"type": "heading",
"level": 2,
"text": "12.4 Mismatch Risk"
},
{
"type": "p",
"text": "Business Customers may face mismatch risk where the timing, duration, repricing, or liquidity characteristics of assets, liabilities, deposits, loans, receivables, or obligations do not align. Mismatch risk may create cash flow stress, refinancing risk, or losses."
},
{
"type": "heading",
"level": 1,
"text": "13. COUNTERPARTY RISK"
},
{
"type": "heading",
"level": 2,
"text": "13.1 Third-Party Performance Risk"
},
{
"type": "p",
"text": "Counterparty risk is the risk that a third party fails to perform its obligations, becomes insolvent, delays performance, provides inaccurate information, breaches an agreement, experiences operational disruption, or otherwise causes loss. Counterparties may include banks, lenders, custodians, payment processors, vendors, customers, borrowers, guarantors, data providers, and other third parties."
},
{
"type": "heading",
"level": 2,
"text": "13.2 Banking and Custody Counterparty Risk"
},
{
"type": "p",
"text": "Banks, custodians, trustees, payment processors, and other financial intermediaries may experience financial distress, operational disruptions, regulatory restrictions, account freezes, cybersecurity incidents, processing errors, or insolvency. Deposit insurance, if applicable, may be subject to legal limits and conditions."
},
{
"type": "heading",
"level": 2,
"text": "13.3 Payment and Settlement Counterparty Risk"
},
{
"type": "p",
"text": "Payments may fail, be returned, reversed, delayed, misdirected, blocked, frozen, or disputed due to counterparty actions, bank rules, payment network rules, sanctions screening, fraud reviews, insufficient funds, incorrect instructions, or operational errors."
},
{
"type": "heading",
"level": 2,
"text": "13.4 Vendor and Data Provider Risk"
},
{
"type": "p",
"text": "FlowState and Business Customers may rely on vendors and data providers for identity verification, fraud screening, analytics, hosting, communications, document management, CRM, credit-related data, market data, and other functions. Vendor errors, outages, breaches, policy changes, or data inaccuracies may affect service quality and customer outcomes."
},
{
"type": "heading",
"level": 1,
"text": "14. INFORMATION, PRIVACY, AND DATA RISK"
},
{
"type": "heading",
"level": 2,
"text": "14.1 Sensitive Information Risk"
},
{
"type": "p",
"text": "Use of the Platform may involve submission, processing, storage, verification, or sharing of sensitive business, financial, ownership, identity, tax, banking, transaction, and compliance information. Although FlowState may use safeguards, data-related risks cannot be eliminated."
},
{
"type": "heading",
"level": 2,
"text": "14.2 Data Sharing Risk"
},
{
"type": "p",
"text": "Information may be shared with Banking Partners, Partner Financial Institutions, lenders, custodians, payment processors, identity verification providers, compliance vendors, cloud providers, CRM providers, analytics providers, advisors, regulators, law enforcement, or other parties as described in applicable agreements and privacy notices. Each third party may have its own systems, policies, and legal obligations."
},
{
"type": "heading",
"level": 2,
"text": "14.3 Retention Risk"
},
{
"type": "p",
"text": "Certain records may be retained for legal, regulatory, accounting, tax, audit, security, dispute resolution, enforcement, and business purposes. Termination of an account or relationship may not result in immediate deletion of information."
},
{
"type": "heading",
"level": 2,
"text": "14.4 Privacy Law Risk"
},
{
"type": "p",
"text": "Privacy laws and data protection requirements may vary by jurisdiction and may change over time. FlowState’s obligations may depend on the types of information collected, customer location, business role, service provider relationships, financial institution partnerships, and applicable law."
},
{
"type": "heading",
"level": 1,
"text": "15. FORCE MAJEURE AND EXTERNAL EVENT RISK"
},
{
"type": "heading",
"level": 2,
"text": "15.1 Force Majeure Events"
},
{
"type": "p",
"text": "External events beyond FlowState’s reasonable control may delay, disrupt, restrict, suspend, or prevent access to the Website, Platform, Services, Partner Services, funds transfers, communications, account access, underwriting, onboarding, reporting, or support."
},
{
"type": "p",
"text": "Examples include natural disasters, severe weather, fire, flood, earthquake, pandemic, epidemic, war, terrorism, civil unrest, labor disputes, sanctions, embargoes, governmental actions, court orders, regulatory actions, power failures, telecommunications failures, internet failures, cloud outages, banking system disruptions, payment network failures, cyberattacks, market closures, liquidity disruptions, and other events beyond reasonable control."
},
{
"type": "heading",
"level": 2,
"text": "15.2 Business Continuity Limitations"
},
{
"type": "p",
"text": "FlowState may maintain business continuity, disaster recovery, incident response, and resilience procedures. These procedures are designed to support continuity and recovery, but they may not prevent all disruption, data loss, delay, or financial harm. Recovery time may vary depending on the event, systems affected, third-party availability, legal requirements, and operational constraints."
},
{
"type": "heading",
"level": 2,
"text": "15.3 Third-Party Continuity Risk"
},
{
"type": "p",
"text": "FlowState’s continuity efforts may depend on the continuity capabilities of banks, payment processors, cloud providers, vendors, data providers, telecommunications providers, and other third parties. FlowState does not control third-party continuity performance."
},
{
"type": "heading",
"level": 1,
"text": "16. RISK CONTROLS AND CUSTOMER RESPONSIBILITIES"
},
{
"type": "heading",
"level": 2,
"text": "16.1 Customer Responsibility for Independent Review"
},
{
"type": "p",
"text": "Business Customers should independently review all treasury, lending, banking, payment, collateral, account, investment, operational, legal, tax, accounting, and compliance decisions. FlowState tools and materials should not be treated as a substitute for independent professional advice."
},
{
"type": "heading",
"level": 2,
"text": "16.2 Suggested Internal Controls"
},
{
"type": "p",
"text": "Business Customers should consider maintaining internal controls appropriate for their business, including segregation of duties, approval workflows, dual-control payment authorization, independent wire instruction verification, user access reviews, transaction monitoring, cybersecurity training, incident response procedures, document retention practices, vendor review, and periodic advisor review."
},
{
"type": "heading",
"level": 2,
"text": "16.3 Reporting Concerns"
},
{
"type": "p",
"text": "Business Customers should promptly notify FlowState of suspected fraud, unauthorized access, incorrect information, suspicious communications, incorrect payment instructions, account errors, security incidents, changes in ownership or authority, or other material issues related to the Platform or Services."
},
{
"type": "heading",
"level": 1,
"text": "18. CONTACT INFORMATION"
},
{
"type": "p",
"text": "Questions, requests, or concerns regarding the Risk Disclosure Statement may be directed to:"
},
{
"type": "p",
"text": "Flow State Capital LLC\nAttn: Privacy / Legal Department\n383 W Lakeview Rd\nLindon UT 84042\nadmin@flowstatecapital.ai\nflowstatecapital.ai"
}
]
};
|